Years in industry(10)
Performance
4.4/5
- ≤4haverage response time
- 100.0%on-time delivery rate
- US $200+{0} orders
Design-based customization
Full customization
Finished product inspection
Testing instruments (12)
ISO 9001
Profile
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by SGS Group
by SGS Group- Overview
- Company registration date2018-01-04Floor space(㎡)5600Annual export revenue (USD)5711134Accepted languagesEnglishYears exporting10Years in industry10
- Certifications
- ISO 9001MANAGEMENTIAS25923Q0705...
UKCAPRODUCTUKCAGZEM23050...
CEPRODUCTGZEM230500257...
GSPRODUCTGS/24/HEL/000...
- Production capabilities
- Production lines2Production machines20
- Quality control
- Product Support traceability of raw materialsYesProduct inspection methodInspection of all products, Random inspection, According to client's requirementQuality control conducted on all production linesYesQA/QC inspectors1
- Trade background
- Main marketsSouth Asia(40%), Southeast Asia(20%), Eastern Europe(10%)Supply chain partners17Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
- R&D capabilities
- Customization optionscustomized on demand, light customization, sample processing, graphic processingNew products launched in last year50R&D engineers3R&D engineer education levels2 graduate, 1 juniorCollege
Reviews (1)
Among 20pcs i bought have one gas stove got problem, gas bottle and stove are difficult to combine together, i need to bring it to engineer to fix it. Sorry to write on review because seller even one word to say sorry to customer it hard for her to say, always reject by problem. I don't need replacement, i want you improve your product become better then now. I hope you can consider this case to check your working process in your factory.
Response from supplier:
Thank you for sharing your feedback regarding our product. I would like to clarify that we have already responded to your concerns and provided a solution to address the issue.
After thorough investigation, we have determined that the issue is not related to product quality but rather to the local gas cylinder pressure standard not meeting the required levels. This has caused the product to malfunction during use.
To assist, we provided a solution tailored to this situation; however, we understand there might have been challenges in implementing it. If needed, we are happy to guide you step-by-step or explore alternative options to resolve this matter effectively. Thank you for your understanding
27 Nov 2024
The product is still in transit for the final destination where I will have the opportunity to see it. However, I have been impressed by the high customer follow up of the vendor. His pays attention to all my requests and is always very on time in responding to messages. I also liked the fact that he will always find a solution to my queries. I will definitely strongly recommend this supplier.
Response from supplier:
Hi, Bernadette,
Thanks so much for your interests in our high quality 5-burner s.steel gas hob and also the trust on me!
Hope you will be satisfied with our products when you get them！
Should you have any inquiry or question furtherly, please feel free to let me know.
Again, thanks so much for your patience and trust!
Have a nice day!
Very best regards,
Connie Zhang
Foshan Shunde Cheff Electric Appliances Co.,LTD
Cell phone number: 0086 189 4242 8323
Email: conniezhang@cheffcooker.com
04 Jun 2023
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